FAQs

How do I schedule an appointment?

We do offer online booking! Online booking makes it easy to schedule at times that work best for your schedule. There is no frustrating back and forth calls texting or emails. To schedule an appointment you can click here.

Do I have to have a color consultation before scheduling an appointment?

Our policy recently changed, so, no! You just need to fill out the consultation form beforehand. Once you fill it out we will reach out within 24 hours and let you know what service to schedule online!

https://selfsalonbrooklyn.com/consultation-form/

What is the best way for me to contact you?

The best way to contact Self is through email info@selfsalonbrooklyn.com. We check this periodically throughout the day and can keep emails/inquiries organized.

How many sessions will I need to achieve my desired goal?

There is no direct answer to this. It all depends on how well your hair wants to lift and what your goals are. After the first session, your service provider will give you a better idea as to how many we will need.

Can I work while I am getting my hair done?

Yes! You can absolutely work if needed. We have plenty of outlets for chargers!

Can I bring my kids to my appointment?

We kindly ask that children are not present during services. Plus, you need “you time!”

What products do you use?

We have our very own hair care products that are cruelty-free and accessibly priced. Most importantly, to keep your hair in healthy condition between salon visits. If you have any questions, your service provider will guide you to your best match at your appointment.

 

How long to wait between color and Keratin?

It’s important to know that all Keratin treatments DO slightly lighten artificial hair color. For this reason, we do recommend waiting 2 weeks between your color visit and Keratin service. You may want to book a refresher gloss after a keratin treatment to keep your color on point.

What to expect with BRAZILIAN BLOWOUT TREATMENT?

What makes our professional smoothing treatments different?

CUSTOMIZABLE – keep and define your curls OR go for a sleek and smooth look.

GREAT FOR ALL HAIR TYPES – wavy, straight, curly, or coily? If you’ve got frizz, we’ve got you covered!

NO WAITING PERIOD – the minute you leave the salon you can immediately wash your hair, exercise, put it in a ponytail or clip without having to wait days to do so.

FINISHED IN THE SALON – in 80 minutes or less you get smooth, frizz-free hair for up to 12 weeks.

NO LINE OF DEMARCATION WITH NEW HAIR GROWTH – great for transitioning from Japanese straighteners, relaxers, or keratin treatments.

Do you offer bridal hair and makeup services?

Yes, we provide hair and makeup services. We accommodate any party size.

Email for more information @ info.selfsalonbrooklyn.com

What is your adjustment policy?

If you feel there is something off with your hair or service, please reach out to us, we are happy to make adjustments! All service adjustment requests must be performed within 7 days of original appointment or additional charges may apply.

What is your cancellation policy?

We kindly ask for all cancellations to be made 48 hours prior to the scheduled appointment time. If a cancellation is not made within the specified time frame, we will charge the card on file for 50% of your scheduled appointment. If you no show to your appointment, we will charge 100% of your scheduled appointment.

What methods of payment do you accept?

We accept all major credit cards & cash. We always request cash tips where possible and greatly appreciate it.

Do you offer Gift Cards?

Absolutely! Please give us a call or shoot us an email to purchase a gift card. We are happy to mail them to the recipient as well!

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