Policies and Disclaimers

ABOUT OUR SERVICES
Pricing. Our services are priced thoughtfully,  all levels are based on demand of time, location, the things that are included in each service, the time each service takes, among other factors. The prices you see listed are starting points. If the extra color is used, additional services or products are added, the price will increase accordingly. Our highlights and balayage are meant to last longer than you’re used to and grow out softly, meaning less frequent appointments and higher quality color.  All lightening services include a gloss to refresh the ends or tone your highlights, and a blow-dry is always included.

Cancellations are to be made 48 hours prior to the scheduled appointment time.If a cancellation is not made within the specified time frame, we will charge the card on file for 50% of your scheduled appointment. If you no show to your appointment, we will charge 100% of your scheduled appointment.

We require a deposit to hold all appointments upon booking.If a deposit is not made the appointment will be cancelled. Cancellations are to be made 48 hours prior to the scheduled appointment time. If a cancellation is not made within the specified time frame, you forfeit your deposit. If you NO SHOW you forfeit your deposit.

*Please note we no longer will apply deposits to a future services.

If for some reason you are unhappy with any products purchased at our salon, they may be exchanged for another product within 7 days of the original purchase date. NO REFUNDS.

All service adjustments must be performed within 10 days of initial appointment or additional charges may be applied. No Refunds!

For the safety and comfort of all clients, we perform hair services on clients over the age of 12. Any children in the salon under the age of 10 must be accompanied at all times by a guardian who is not receiving hair services that day.

We ask that clients refrain from talking on cell phones in the salon while other guests are relaxing. Complimentary charging stations are available if you need to power up and work on your lap top.

We accept credit cards & cash.

Cash gratuity recommended.