Cancellations

Cancellations are to be made 48 hours prior to the scheduled appointment time.If a cancellation is not made within the specified time frame, we will charge the card on file for 50% of your scheduled appointment. If you no show to your appointment, we will charge 100% of your scheduled appointment.

Deposits

We require a deposit to hold all appointments upon booking.If a deposit is not made the appointment will be cancelled. Cancellations are to be made 48 hours prior to the scheduled appointment time. If a cancellation is not made within the specified time frame, you forfeit your deposit. If you NO SHOW you forfeit your deposit.

*Please note we no longer will apply deposits to a future services.

Exchanges & Returns

If for some reason you are unhappy with any products purchased at our salon, they may be exchanged for another product within 7 days of the original purchase date. NO REFUNDS.

Client Satisfaction

All service adjustments must be performed within 7 days of initial appointment or additional charges may be applied. No Refunds!

Children

For the safety and comfort of all clients, we perform hair services on clients over the age of 12. Any children in the salon under the age of 10 must be accompanied at all times by a guardian who is not receiving hair services that day.

Cell phone usage

We ask that clients refrain from talking on cell phones in the salon while other guests are relaxing. Complimentary charging stations are available if you need to power up and work on your lap top.

Customer Pricing Notice

We accept credit cards & cash.

Cash or Venmo gratuity recommended.